Integrative Family Therapy, a new therapy practice based in Encinitas, California, is looking for an Client Care Coordinator to join our team. Integrative Family Therapy provides a holistic approach to therapy for the whole family including adults, adolescents, children, and couples. We are looking for a warm, professional, and highly qualified individual. This is the perfect position for an individual with experience in Psychology, Counseling, or Marriage and Family Therapy wanting an administrative role in a therapy practice with room to grow!
This position involves:
Skill set:
Minimum Qualifications:
Preferred Qualifications:
Other Details:
If Interested:
Email Cristina at cristina@integrativefamilytherapy.com with a cover letter and resume and Intake Coordinator in the subject line.
This position involves:
- Answering phone calls and emails
- Scheduling clients
- Reviewing client files
- Marketing tasks including posting to social media (Facebook/Instagram/LinkedIn), delivering cards to local businesses, emails and calls to local businesses, editing blog posts, and creating images for social media.
- Blog post writing
- Tracking inbound referrals and following up
- Return calls and match potential clients with therapy services
- Respond to online inquiries for therapy services
- Track incoming referrals on a spreadsheet
- Add new clients and manage existing clients using online software
- Answer basic questions about services
Skill set:
- Tech-savvy
- Excellent communicator (verbal & written)
- Strong work habits- dependable, organized, able to prioritize and manage time effectively
- Good at problem solving & troubleshooting
- Able to remain responsive under pressure
- Warm and professional
- Generally helpful to practice owner and all IFT clinicians
- Able to manage confidential information and follow all procedures related to confidentiality and HIPAA
Minimum Qualifications:
- Bachelor’s Degree
Preferred Qualifications:
- Bachelor's Degree or Masters Degree in Psychology, Counseling, Marriage and Family Therapy or related program of study
- Experience working in the mental health industry
Other Details:
- Pay is $20 per hour
- This is a W2 employee position
- Ten hours a week to start with room to grow
- Flexible schedule
- This is an in person office-based position in Encinitas, California
- Please note that this is an administrative position and we are not hiring for clinical positions at this time.
If Interested:
Email Cristina at cristina@integrativefamilytherapy.com with a cover letter and resume and Intake Coordinator in the subject line.