Integrative Family Therapy
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Client care coordinator

Integrative Family Therapy, a growing psychotherapy practice based in Encinitas, California, is looking for a Client Care Coordinator to join our team. Integrative Family Therapy provides a relational and holistic approach to counseling. We are looking for a warm, confident, engaging, and qualified individual to serve as the first point of contact for prospective clients and community members. This is the perfect position for an individual seeking an administrative role in a setting that serves the needs of couples, parents, and families in the Coastal North County areas and beyond. Our work culture is connected, fun, growth-oriented, wellness-inspired, and models a balance of work/life/family/play. 

This position involves:
  • Being a warm and responsive first point of contact for prospective clients, new clients, and community members
  • Being an informative and helpful resource for anyone that reaches out to us
  • Answering and responding to phone calls, emails, texts,
  • Tracking incoming referrals on a spreadsheet
  • Adding new clients, and manage existing clients, using online software
  • Scheduling and matching clients with therapists
  • Connecting prospective clients with resources and other local providers
  • Managing and maintaining confidential client information and adhering to all legal and ethical procedures regarding confidentiality
  • Willingness to train in, and implement, procedures for high risk situations (including threat of danger to self or others)
  • Community building tasks including social media posts (Facebook/Instagram/LinkedIn), delivering emails, flyers and cards to community partners

Skill set:
  • Tech-savvy
  • Excellent communicator (verbal & written)
  • Follows direction
  • Strong work habits
  • Dependable
  • Organized
  • Able to prioritize and manage time effectively
  • Good at problem solving & troubleshooting
  • Able to remain responsive under pressure
  • Warm and engaging
  • Generally helpful to practice owner, IFT therapists, prospective clients, clients, and community members
  • Able to follow all procedures related to confidentiality, practice policies, and HIPAA
  • Willingness to seek direction/support as needed

Preferred Qualifications
  • Work experience related to mental health, parenting, coaching, counseling, child/family development, teaching, or holistic health 
  • Degree or current student in the areas of Psychology, Child/Human Development, Teaching, Counseling, Social Work, and Marriage and Family Therapy

Other Details Regarding This Position:
  • Pay is $18 per hour
  • Employee will be W2 status
  • Part-time with room for growth
  • Office-based in Cardiff-by-the Sea, California
  • This is a long-term administrative position

To Apply:
1. Email Cristina at cristina@integrativefamilytherapy.com with a cover letter and resume and Client Care Coordinator in the subject line. 

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Integrative Family Therapy,
​​A California Marriage and Family Therapy Corporation
111 Chesterfield Drive, Suite 121
Cardiff by the Sea, CA 92007

Phone: ​(760) 640-0270
Email: info@integrativefamilytherapy.com
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  • Home
  • Counseling Services
    • Individual Therapy
    • Couple Therapy
    • Family Therapy
  • About Us
    • Klara Placek
    • James Hanson
    • Cristina Trette
  • Blog
  • Starting Therapy
    • Starting Therapy
    • Fees
    • Frequently Asked Questions
  • Contact Us
  • Client Portal
  • Phone: (760) 640-0270